Terms and Conditions
Here are the online store terms and general conditions for People's Vision Services, tailored to comply with Indian standard online selling policies:
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 (“IT ACT”) AND RULES ISSUED THEREUNDER, AS APPLICABLE AND THE PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE IT ACT AND IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF APPLICABLE LAWS, INCLUDING THE CONSUMER PROTECTION (E-COMMERCE) RULES 2020, THAT REQUIRE PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS AND CONDITIONS FOR ACCESS OR USAGE OF THE WEBISTE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.
PLEASE READ THESE TERMS AND CONDITIONS (“T&C”) CAREFULLY. BY ACCESSING, BROWSING, USING www.peoplesvisionservices.com OR ANY OTHER WEBSITE, MOBILE VERSION OF THE WEBSITE OR MOBILE APPLICATION (THE TOGETHER “WEBSITE”) OR AVAILING ANY OF THE PRODUCTS OF ATHARVE MULTITRADE ( HEREINAFTER REFERRED TO AS “COMPANY” OR “US” OR “WE”) YOU INCLUDING THE PERSONS WHO BROWSES OR THE PERSONS WHO ORDERS THE PRODUCT AGREE TO BE BOUND BY ALL OF THE T&C MENTIONED HEREUNDER.
THE DOMAIN NAME AND WEBSITE PEOPLES VISION SERVICES IS OWNED BY PEOPLES VISION SERVICES, HAVING ITS REGISTERED OFFICE AT KANIPAKAM, AP, INDIA.
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1. Introduction
1.1 Acceptance of Terms:
By accessing our website and placing an order, you agree to these terms and conditions in full. These terms govern all transactions made through People's Vision Services.
1.2 Definitions:
• "We," "us," or "our" refers to People's Vision Services, a bio-magnetic products manufacturer and online retailer.
• "You" or "customer" refers to the user and purchaser of our products.
2. Products
2.1 Description:
We endeavor to provide accurate descriptions and images of our bio-magnetic products. However, slight variations may occur due to natural materials or manufacturing processes.
2.2 Availability:
Product availability is subject to change. In the event that an item is out of stock, we will notify you promptly and provide options for a replacement or refund.
3. Pricing and Payment
3.1 Pricing:
All prices are listed in Indian Rupees (INR) and are inclusive of Goods and Services Tax (GST), unless otherwise stated. Prices may be subject to change without prior notice.
3.2 Payment Methods:
We accept payment via major credit/debit cards, net banking, Unified Payments Interface (UPI), and other secure payment gateways as indicated during the checkout process.
4. Ordering and Fulfilment
4.1 Order Confirmation:
Upon placing an order, you will receive an email confirmation with details of your purchase. This confirmation does not signify our acceptance of your order; it confirms that we have received it.
4.2 Order Acceptance:
Your order is accepted and a contract formed when we dispatch the products to you. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or inaccuracies in product information.
4.3 Shipping:
We aim to process and ship orders promptly. Shipping costs and delivery times vary based on the destination and selected shipping method. Additional charges may apply for expedited shipping.
5. Returns and Refunds
5.1 Return Policy:
We offer a 7-day return policy for unused and undamaged products. To initiate a return, please contact our customer service team for instructions.
5.2 Refunds:
Refunds will be issued to the original payment method used for the purchase, excluding shipping costs. Return shipping fees are the responsibility of the customer unless the return is due to our error.
5.3 Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
5.3.1 Inspection and Refund:
• Once we receive the returned product, our team will inspect it to ensure it meets our return criteria.
• If approved, we will process a refund to the original payment method used for the purchase, excluding any shipping charges incurred.
5.4 Exceptions:
• Products that are damaged or not in their original condition may not be eligible for a refund.
• Refunds are not applicable to products purchased through unauthorized channels or resellers.
5.5 Exchange Policy:
1. Eligibility:
You may request an exchange for an item within 7 calendar days from the date of purchase, provided the following conditions are met:
o The item must be unused, in its original packaging, and in the same condition as received.
o All accessories and documentation included with the item must be returned.
2. Exchange Process:
o Contact our customer service team at [email/phone number] to initiate the exchange process and obtain a Return Merchandise Authorization (RMA) number.
o Specify the item you wish to exchange and the desired replacement.
o Pack the product securely in its original packaging.
o Ship the product back to us at your expense. We recommend using a trackable shipping service or purchasing shipping insurance.
o Once we receive the returned product and verify its condition, we will process the exchange and ship the replacement item to you.
3. Conditions:
o The exchange is subject to availability of the desired replacement item.
o If the replacement item is of higher value, you may be required to pay the price difference.
o Shipping charges for the replacement item may apply.
4. Exclusions:
o Exchanges are not applicable to products purchased through unauthorized channels or resellers.
o Customized or personalized items may not be eligible for exchange unless there is a manufacturing defect.
6. Customer Service
6.1 Contact Information:
For inquiries, assistance, or feedback, please contact our customer service team via [email/what’s app]. We are committed to providing prompt and helpful support.
7. Privacy and Security
7.1 Privacy Policy:
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.
7.2 Security:
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.
8. Limitation of Liability
8.1 Disclaimer:
Our bio-magnetic products are not intended to diagnose, treat, cure, or prevent any disease. Use our products at your own risk. Consult a healthcare professional before use, especially if you have pre-existing medical conditions.
8.2 Limitation of Liability:
People's Vision Services shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or website.
9. Modifications to Terms
9.1 Changes:
People's Vision Services reserves the right to modify or update these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
9.2 Proprietary Rights:
All the brand names owned and licensed to the Company are exclusive property of the Company, its affiliates, partners or licensors, and is protected by laws of India, including laws governing all applicable forms of intellectual property. The Company has the proprietary rights and trade secrets in the Products. You shall not copy, reproduce, modify, duplicate, re-publish, re-sell or re-distribute any Product manufactured and/or distributed by the Company in whole or in part or in any other form whatsoever. The Company also has rights to all trademarks and trade dress and specific layouts of this webpage, including without limitation calls to action, text placement, images, technology, content, software and other materials, which appear on the Website, including its looks and feel. No trademark is granted in connection with the Products or the materials contained on the Website. The access to the Website does not authorize anyone to use any trademarks in any manner. The trademarks displayed on the Website whether registered or unregistered, are the intellectual property of the Company.
10. Governing Law and Jurisdiction
10.1 Jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Chittoor,AP, India.
By making a purchase through People's Vision Services, you acknowledge and agree to these terms and conditions. Thank you for choosing our bio-magnetic products to support your health and well-being.